Legal
Privacy policy.
This policy explains how Rare Earth Magnetics handles personal information when someone browses the website, requests a quotation or contacts the business.
Who we are
Rare Earth Magnetics operates from Plot No. 01, Vividha Industrial Estate, Village Chamaru, Mehtabgarh, Rajpura, Patiala, Punjab 140401, India. Privacy questions and requests can be sent to rem@remagnets.com.
Information we collect
When you submit an enquiry, we may collect your name, company, email address, telephone number, country, products of interest, application requirements and any information you include in your message.
The country selector may be preselected using an approximate country signal supplied by the website’s network provider. You can correct it before submitting the form. When consented analytics or security services are enabled, limited technical information may also be processed, such as browser and device information, pages viewed, referral source and cookie or consent identifiers.
How we use it
We use information to respond to enquiries, prepare quotations, assess technical requirements, communicate about an order or business relationship, protect the website, comply with law and, with appropriate consent, understand website performance.
We do not sell personal information.
Consent and cookies
The website stores essential preferences, such as theme and privacy choices, in the visitor’s browser. Optional analytics or advertising technologies load only after the visitor makes the relevant consent choice. A visitor may change that choice at any time using “Cookie settings” in the footer.
Marketing communications
Consent to respond to an enquiry does not include consent to receive marketing. Promotional email or WhatsApp messages are sent only when the separate, optional marketing box is selected and that choice is recorded. A recipient can withdraw the choice at any time by contacting rem@remagnets.com or using an unsubscribe method provided with the message.
Sharing and processors
Information may be handled by service providers supporting hosting, email, enquiry management, analytics, security, backups or professional advice. They should receive only the information required for their service and be subject to suitable confidentiality and data-protection obligations.
International transfers
Some service providers may process information outside India. Where this occurs, Rare Earth Magnetics should use providers and contractual safeguards appropriate to the visitor’s location and applicable law.
Retention and security
Information is retained only for as long as reasonably necessary for the enquiry, commercial relationship, legal obligations, dispute management and security. Reasonable technical and organisational safeguards are used, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and rights
You may ask for access, correction, deletion, grievance handling or withdrawal of consent where applicable. Send the request from the relevant email address to rem@remagnets.com. Additional rights may apply depending on your country.
Children and external links
The website is intended for business and industrial enquiries, not for children. Links to third-party websites are governed by those third parties’ own privacy practices.
Updates
We may update this policy when our website, suppliers or legal obligations change. The current revision date appears at the top of this page. For website terms, see our Terms & Conditions.